Privacy Policy

Information We Collect

When you submit a quote request or contact form, we collect the information you provide, such as your name, phone number, email address, and details about your pool (measurements, shape, and installation address). We do not require an account and do not collect payment information through the Site.

Automatically Collected Information

When you arrive at the Site from an ad or a link that includes campaign parameters (for example, a Google Ads click), we store that campaign information in your browser's local storage so we can credit the right ad if you later submit a quote request. We may also log the IP address associated with actions like clicking to call us, which we use to prevent abuse (for example, blocking an unusually high number of automated requests). We do not currently run third-party advertising pixels (such as a Google Ads or Meta Ads pixel) on the Site. If that changes, we will update this policy to reflect it.

How We Use Information

• To respond to your quote request and provide pricing and next steps.
• To contact you by phone, text, or email about your request.
• To understand which ads and campaigns generate quote requests, so we can measure and improve our advertising.
• To comply with legal obligations and protect against fraud or misuse (such as automated or spam form submissions).

Sharing of Information

We do not sell your personal information. We share information only with service providers who help us operate the Site and manage quote requests — such as our hosting, database, and customer-management providers — and only to the extent needed for them to perform those services. If we begin using third-party advertising tools that receive personal information (such as a Google Ads or Meta Ads conversion integration), we will update this policy before doing so.

Data Retention

We retain quote request information for as long as needed to respond to your request and maintain our business records, and you may request that we delete your information at any time by contacting us using the details below.

Your Choices

You can clear the local storage described above at any time through your browser settings, which removes the stored campaign information from your device. To request access to, correction of, or deletion of your personal information, contact us at contact@pineapool.com.

Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at contact@pineapool.com or (407) 635-6958.